New Features, New Faces, More Gigwalking at Retail

In Uncategorized by gigwalk

Did you know…

According to GMA estimates, 25% of out-of-stock items are actually in the store, just not in the right place?

3/4 of out of stocks are because of problems at the retail level? (Also from the GMA)

IHL Group estimates that inventory distortion (out of stocks and over stocks) cost retailers nearly $800 Billion globally every year.

There are many different kinds of businesses that have benefited from deploying our workforce to get things done anywhere. When you look at the numbers, it’s clear the ones who need it most are the consumer goods and retail industries, and those numbers don’t even count things like poor customer service, display non-compliance and other errors at retail.

As we scale, we continue to learn what the industry needs to collect data and perform work in stores with Gigwalk. Not only did we release great new features to help customers filter and analyze all the data Gigwalkers collect, but we’re also building an entire team dedicated to giving consumer goods and retail companies the best possible experience.

Our New Features

Gigwalk is built to do more than just report back on the state of your retail execution. Our product can help you spot trends, and if you want, even fix problems on site so that you don’t miss a single day of sales. Some tasks are small, such as requiring a certain format of response from your Gigwalker. Others are huge – allowing you to see all your data in easy-to-read graphs, and filter them to spot trends as your data comes in.  Here’s an example: Let’s say you want to see why sales at a specific retailer are lower than at others. Once you go to the results section, you’ll see graphs of your results from all locations like this:

Gigwalk Features

Then you can filter based on any number of variables to find out where the trouble might be. Here for example, we filtered to a particular retailer:

Gigwalk Features

Gigwalk’s New Team

Did you know Gigwalk now has 2 new offices? In addition to our headquarters in San Francisco, we now have employees in Sarasota, Florida and Northwest Arkansas, and are hiring more people in Minneapolis, Chicago, and New York!  This team is focused on making sure Gigwalk is as helpful as possible to people in the consumer goods and retail industries. Who better to lead this team than two industry vets?

Tom Dowdy is our General Manager of Retail and Brands.  He’s been in the CPG/Retail industry for over 25 years holding sales & marketing positions with Johnson & Johnson, Unilever and Combe Inc. Tom founded National In-Store in 1994 which became one of the top 5 retail service companies in the USA and was sold to Omnicom Group.

Joe Tomandao is our Vice President of National Brands. Joe was most recently at Field Agent, and has also worked at Driveline Merchandising, Promoworks, and ClickIQ. Joe’s our first employee in Northwest Arkansas and has been helping people in the retail and CPG industries for 10 years.

We love hearing feedback from our customers about what we can do to help them have the best possible experience on Gigwalk.  If you ever want to give us feedback on the posting experience, or even just say hi, you can email us at mobilize@www.gigwalk.com, or to request a demo in the form on the right.

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