RETAIL & DIGITAL PRODUCT TESTING

Your digital products like mobile apps are only successful if they’re executed properly. Without a scalable product testing mechanism, it’s a tall order—unless you have Gigwalk’s suite of tools & crowdsourced product testing community.

IMPROVE YOUR CUSTOMER EXPERIENCE.

Our digital product testing service delivers results, quickly. You’ll increase customer satisfaction by uncovering execution issues before they become widespread.

OMNICHANNEL DOESN’T MEAN IN THE DARK.

As customer interaction becomes increasingly omnichannel, measuring customer experience becomes increasingly challenging.

YOU NEED THAT? SURE, WE HAVE IT.

Complex product testing scenarios; date-, time- and GPS-stamped photos; third-party integration—Gigwalk has all the tools you need to understand and fix gaps in end to end customer experience.

NO TEAM? NO PROBLEM.

Our on-demand workers, Gigwalkers, are at your disposal. Create a job, launch in your desired locations and the Gigwalkers are on it. With thousands of tasks performed daily, you can be sure your job is done right.

Manage better, know faster, from anywhere.

  • Templates for streamlined work creation
  • Field messaging and collaboration tools
  • Robust dashboard and analytics
  • GPS-, time- and date-verified work
  • Photo analysis tools
  • Barcode scanning

“Gigwalk has dramatically amplified the value field teams provide to our clients. With Gigwalk, we create, assign, execute and report on thousands of tasks every day, generating real-time intelligence, allowing us to better serve our clients.”
– Marc Rapp, Vice President of Retail Operations, CROSSMARK


SUCCESS STORIES

Gigwalk and CROSSMARK Power Mobile Field Teams

When it comes to mobile field teams, Gigwalk was the perfect partner for CROSSMARK, a leading sales and marketing services company. CROSSMARK deployed Gigwalk to more than 30,000 field-based associates in order to execute in excess of 19 million labor hours annually. It allows them to increase client satisfaction by delivering smarter solutions tailored to clients’ needs, streamlining execution, improving employee experience, increasing oversight and enhancing client reporting capabilities.
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Want to learn more?

We’re ready to show you what we can do. Let’s talk.