E-COMMERCE & DIGITAL PRODUCT TESTING

Your digital products like mobile apps are only successful if they get the job done for your customers. Without a scalable product testing mechanism, it’s a tall order—unless you have Gigwalk’s suite of test case development tools & crowdsourced product testing community.

IMPROVE YOUR CUSTOMER EXPERIENCE.

Our digital product testing service delivers results, quickly. You’ll increase customer satisfaction by uncovering execution issues and “hard to reproduce” bugs before they become widespread.

OMNICHANNEL DOESN’T MEAN IN THE DARK.

As customer interaction becomes increasingly omnichannel, measuring customer experience becomes increasingly challenging with test cases like BOPIS

YOU NEED THAT? SURE, WE HAVE IT.

Complex product testing scenarios; date-, time- and GPS-stamped photos; third-party integration—Gigwalk has all the tools you need to understand and fix gaps in end to end customer experience.

NO TEAM? NO PROBLEM.

Our on-demand workers, Gigwalkers, are at your disposal. Create a job, launch in your desired locations and the Gigwalkers are on it. With thousands of tasks performed daily, you can be sure your job is done right.

Manage better, know faster, from anywhere.

  • Exploratory Testing at scale
  • Verifiable functional testing
  • Robust dashboard and analytics
  • Follow-up with testers to identify bugs
  • App Screenshots
  • Online-offline experience measurement

SUCCESS STORIES

Food delivery integration testing

It is hard to deliver an app based food ordering experience that creates that WOW moment for the consumer. Companies have to understand all aspects of the customer journey. This involves dealing with highly technical issues such as responsiveness of the app and payment processing bugs to operational issues a soggy burrito. By using Gigwalk, our customer is able to get a wholistic view of the end-to-end customer experience and improve their NPS.

Want to learn more?

We’re ready to show you what we can do. Let’s talk.